Operasi
Connecting frontline workflows with AINNA execution.
Primary focus
Aktif
Operasi & Pembangunan Perniagaan
Operasi-focused team member connecting frontline process experience with business development and digital execution at AINNA.
Firdaus brings experience across warehouse operations, F&B management and e-commerce business development, giving him direct exposure to the everyday processes that PKS need to improve and automate.
Operasi · Process Improvement · Pembangunan Perniagaan · PKS Execution
*Reported result from a prior internship project, not AINNA-wide revenue growth.
Connecting frontline workflows with AINNA execution.
Primary focusIdentifying fragmented and repetitive work that can be improved.
Primary focusSupporting commercial opportunities and practical follow-through.
Aktif developmentGrounding solutions in the daily realities of PKS operasi.
ContinuousBringing practical experience in people, vendors, quality, safety and service operasi.
Operational foundationTranslating e-commerce, content and frontline experience into measurable execution.
Aktif developmentGudang → Restaurant Pengurusan → Pembangunan Perniagaan → Frontline Operasi
Firdaus's background provides exposure to the type of fragmented, repetitive operational work that AINNA aims to simplify through better systems and automation.



AINNA · Malaysia
Supports operational execution, process improvement and business development across AINNA's PKS-facing work.
J&T Bukit Rambai, Melaka
Mengurus stok masuk dan keluar, pemilihan serta pembungkusan pesanan, dan rekod inventori. Menerima penghantaran, menyokong operasi pemunggahan, serta mengekalkan persekitaran gudang yang selamat dan teratur.
Cosmo Restaurant Sdn Bhd · Burger King, Melaka
Memimpin pengambilan pekerja, pemantauan kepuasan pelanggan, dan pesanan produk F&B. Mengendalikan aduan, menambah baik kualiti produk, menilai vendor, serta memastikan pematuhan sanitasi dan keselamatan.
Ferryrich Sdn Bhd
Memacu pertumbuhan e-dagang di TikTok dengan peningkatan jualan 20% dalam 6 bulan. Mengoptimumkan TikTok Live dan analisis trend untuk kempen Ramadhan dan Hari Raya. Mengukuhkan pemikiran kritis, kerja berpasukan, dan pengurusan media sosial.
AK Catering and Event, Klebang Besar
Mengekalkan standard tinggi penyediaan makanan, kebersihan, dan sanitasi merentas operasi makanan masak serta perkhidmatan buah potong.
Marrybrown, Billion Mall Silibin, Ipoh
Menyediakan makanan termasuk mencuci, mengupas, memotong, dan memasak. Mengekalkan kebersihan dapur, pelupusan sisa, dan kebersihan peralatan.
Focus: Teknologi Pengurusan, Inovasi, Jualan & Pembangunan Perniagaan
Sedang Berjalan · Aktif
BTEC (Course Related) · KESSUMA 2015 & 2016
Inovasi & Penyelesaian Masalah · Verified