Terms of Service

1. Agreement to Terms

By accessing or using the AINNA website and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

AINNA provides NeuralOps-powered tools and services including:

• AI dashboard creation and management
• Business intelligence and analytics
• E-commerce automation tools
• Educational content about AI and technology
• API access for developers

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

3. User Accounts

3.1 Account Creation

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

4. Acceptable Use

4.1 Permitted Uses

You may use the Service for lawful purposes only. You agree to use the Service in accordance with all applicable laws and regulations.

4.2 Prohibited Conduct

You agree NOT to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the Service or servers
• Transmit malware, viruses, or malicious code
• Harass, abuse, or harm another person
• Impersonate any person or entity
• Use automated systems (bots, scrapers) without permission
• Reverse engineer or attempt to extract source code
• Sell, resell, or sublicense the Service
• Use the Service to build competing products

5. Intellectual Property

5.1 Our Property

The Service and its original content, features, and functionality are owned by AINNA and are protected by international copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of any content you submit, post, or display. By submitting content, you grant us a license to use, store, and display that content in connection with the Service.

5.3 Feedback

Any feedback, suggestions, or ideas you provide will be the exclusive property of AINNA and may be used without compensation or attribution to you.

6. Payment and Billing

For paid services:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change fees with 30 days' notice
• Failed payments may result in service suspension
• You must provide valid payment information

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability
• Implied warranties of fitness for a particular purpose
• Implied warranties of non-infringement
• Warranties of accuracy, completeness, or reliability

We do not warrant that the Service will be uninterrupted, error-free, or secure.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AINNA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

• Loss of profits, data, or business opportunities
• Personal injury or property damage
• Errors, omissions, or interruptions in the Service
• Unauthorized access to your data

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 if you have not paid anything.

9. Indemnification

You agree to indemnify, defend, and hold harmless AINNA from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or conduct

10. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or prominent notice on the Service.

Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

• Email: legal@ainna.bond
• Address: AINNA, Malaysia